Car Hire Exelby, Leeming and Newton

Put Your Money and Cover Questions at the Front

Ask about the total cost before you commit. Query the excess figure and what protects you from it. Consider whether you need added cover for windscreens or tyres. Settle these points in your first conversation. It saves arguments later.

Be Realistic About What Goes in the Boot

Count your bags honestly. Two large suitcases, a folded wheelchair and a crate of tools will not fit every boot. Picture the actual load. Then choose the vehicle around it. An estate or a roof box may be the better answer.

Assemble the Driver's Paperwork Before You Make Contact

Gather your licence details early. Find the code that lets a hire firm view your driving record. Check your passport is valid if photo ID is wanted. Note how long each driver has held a licence. Doing this first keeps the enquiry quick.

Nail Down the Dates and Both Ends of the Hire

Fix your start time precisely. Say where you will collect and where you will return. A collection outside the usual routine may need a special arrangement. Perhaps an early handover at a workplace. Ask what is possible rather than assuming.

Common Questions