Car Hire West Felton

First Decision: Who Takes the Wheel

Names on the booking matter more than names in the car. If a journey involves several people sharing the driving, every one of them must appear on the booking, and firms apply their own terms to extras. Check each licence is current and flag any endorsements early.

Second Decision: Two Honest Times

A rental turns on two clock readings: when the car is genuinely needed and when it can truthfully come back. Both should come from your real diary. Note that travel, paperwork and inspection sit outside the paid hours, so build a buffer either side and get agreed times in writing.

Third Decision: Passengers, Luggage and Must-Haves

Luggage sinks more bookings than seat counts do — a five-seat car can still be defeated by two large cases. Count everyone riding, add bags at their true bulk, and separate short local hops from long journeys. State any deal-breaker — an automatic gearbox, a child seat — up front.

Fourth Decision: Costs and Cover

Money and insurance are easy subjects in an enquiry and difficult ones at the desk. Ask about standard cover, the excess, the deposit, mileage, fuel and late returns while nothing is signed. Own-policy holders should check directly with their insurer that cover extends to a hired car.

Common Questions