Van Hire Downley

Sort the Cover Before You Sign

Ask about insurance early. Check what the policy includes. Query the excess and any way to shrink it. Windscreen damage and cargo may be treated separately, so get both clarified. Add questions on mileage, fuel and late returns. One conversation settles it all.

Give the Day Some Breathing Room

Map the whole day before booking. Collection, paperwork, loading, driving, unloading and return all eat time. Build in slack. Fix collection and return times precisely. Check depot opening hours. Book as soon as your dates are firm. Popular periods go quickly.

Let the Load Pick the Size

Let the load decide the van. List every item. Measure anything long, tall or heavy. Note what stacks and what must lie flat. A compact van suits boxes, tools or one stubborn sofa. A full house move needs a panel van. Mention tight entrances or awkward parking when you enquire.

Paperwork to Have Ready

Keep your licence details close from the first call. Ask what else the firm wants. Identification, proof of address and a deposit are common. Declared endorsements or an overseas licence? Raise them early. At collection, walk round the van together. Check recorded marks, fuel level and the exact due-back time.

Common Questions