Van Hire Menwith with Darley

Check Your Licence Before You Ring

Start with your driving licence rather than the fleet list. The categories on it determine which vans you may legally take away, and a quick read of that card saves a wasted phone call. A customer with an older paper licence, for example, may need a check code first.

Let the Dates Lead the Conversation

Ring with dates before anything else. A house move squeezed between a Friday shift and a Sunday handover leaves no room for swapping days, so say so at the outset. Popular weekends get taken early, and the size you want may not be free on the one day that works.

Measure the Load, Don't Guess It

Measure the load, then match it to a body size. Write down the longest item, the number of boxes and any awkward shapes such as a wardrobe. Someone shifting a two-seat sofa, for instance, needs loading height as much as floor space, and guessing at either risks a second trip.

Settle Cover and Costs Early

Once dates and size are settled, ask about the excess and what it covers before money changes hands. Some customers add protection to reduce that sum; others prefer to carry the risk. Whichever route you take, knowing the figure early lets you compare quotes on like-for-like terms.

Common Questions